All orders will ship out from the shop Tuesday through Friday. Orders will be shipped one-three days after receipt. Orders must be received by 9am PST Friday to go out the same day.

Orders over $75 receive free shipping.

Items will be shipped via USPS or UPS depending on which has the best rates and shipping options.

Returns will be considered on a case by case basis. Please contact the store to arrange returns or exchanges.

Often times, fiber artists will purchase larger quantities of yarn of a specific dye lot to ensure they have enough to complete a project. Unused skeins will be accepted for returns within 90 days of purchase with receipt, when they are in their original unwound state, and in their original packaging.

Returns and exchanges are preferred to be made in shop. Customer will be responsible for shipping costs for items returned via mail or delivery.